Mega popular - and controversial - user review site Yelp.com announced last week that it will begin allowing businesses reviewed on the site to publicly respond to reviews left by customers. This is big news for businesses (including restaurants, who comprise the lion's share of spots reviewed on the site) who feel they've been unjustly maligned by unsatisfied customers - and big news as well to users who would prefer to keep the site completely free of business feedback.
Continue reading Yelp Lets Restos Bite Back.




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